Privacy Policy
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to inform you about how we collect and store the information you provide through the website https://rigelance-fx.com (the Rigelance FX ).
The following principles will be upheld:
We want you to be well-informed about how your Personal Data is used and processed. We use various methods to ensure you receive relevant information when needed. Where specific details are required, we will provide them at the appropriate time. We are also happy to address any questions you may have regarding applicable legal limitations.
1. The Scope?
This policy describes the types of Personal Data Rigelance FX collects about natural individuals, and how it processes, shares with third parties, and secures that data, among other matters.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or are able to access.
This Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for individuals under the age of 18. We do not knowingly seek or collect information from anyone younger than 18, nor do we knowingly permit such individuals to use our services. If we become aware that we have collected data relating to a minor, we will delete it as promptly as possible.
2. What Personal Data Do We Hold on You?
When you access our services, channels, or website, we collect Personal Data. In some cases, we may request this information directly from you. In other cases, we gather your Personal Data by analysing how our services and channels are used, or by receiving your information from our third-party partners.
3. There is no requirement to disclose personal information to the company, nor are there any consequences for doing so.
You are not required to provide Us with any personal data. However, in certain circumstances, choosing not to share your personal data may limit our ability to offer the Services or restrict your access to the website.
4. What Personal Data Do We Collect? When you visit our website, we may collect the following personal information:
This includes information about your online activity log, traffic data (such as your IP address, date and time of access), the language you used, software crash logs, browser type, and details about the device you used. This information is not personal and cannot be used to identify you.
Personal Data We Receive from You: any personal data you voluntarily provide to Us when connecting with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.
5. The Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.
Without a valid legal basis, the Company cannot process Personal Data relating to you. The following are the legal grounds upon which the Company may process your Personal Data:
- You have given your consent to the processing of your personal data for one or more purposes. This applies when you submit personal information through the Website so that we may share it with a third-party trading platform.
- The Company or a third party may need to process data to meet legitimate interests — for example, to improve Our Services or to defend legal claims.
- Processing is required to comply with a legal obligation.
Contact us via email for more details on the processing required to protect legitimate interests.
Below is a list of the reasons and legal grounds on which we may use the information you provide us. Personal Data.
Scope, Legal Basis
1. Upon your request to access digital trading, we may share your personal information with third-party companies. If you ask us to do so, we may collect and forward your Personal Data to the relevant third parties on your behalf.
You have consented to the processing of your Personal Data for one or more reasons.
2. To respond to your requests, questions, or concerns. Personal Data is necessary to address any questions you may have regarding the Services.
Processing is required to serve the legitimate interests of the Company or a third party.
3. Personal Data is processed to fulfil legal obligations and comply with administrative, judicial, or regulatory requirements.
To meet legal obligations, processing is required.
4. To enhance Our Services, Personal Data may be used to improve Our Services. This includes, among other things, crash reports and malfunction data we collect in relation to the Services.
Processing is necessary to fulfil the legitimate interests of the Company or those of a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary to serve the legitimate interests of the Company or a third party.
6. To perform and manage actions aligned with the requirements of Our Services. Such activities include back-office functions, business development, strategic decision-making, oversight mechanisms, and related operations.
Processing is necessary to serve the legitimate interests of the Company or a third party.
7. To conduct analysis — including statistical analysis — we employ a range of analytical techniques to support decision-making across various matters.
Processing is necessary to serve the legitimate interests of the Company or a third party.
8.
To protect our assets, rights, and interests — as well as those of third parties — we may process your Personal Data in order to establish and defend legal claims.
This processing is carried out in compliance with applicable laws, regulations, agreements, and any relevant conditions, terms, or policies.
Processing is necessary to serve the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and user experience analytics.
You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide the Personal Data you have submitted to us directly to those third-party trading platforms. The use of your Personal Data will be governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources necessary to enhance and improve the products and services offered to its customers.
Where necessary to protect the rights of third parties or safeguard assets, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company within the group, in the event that a relevant transaction takes place (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.
7. Cookies and Third-Party Services
Third-party services, such as advertising providers or analytics companies, may be used in connection with our website. These companies may also make use of cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They are used to collect information about your preferences and browsing habits in order to enhance your user experience, remember your settings, and tailor the products and services that may be relevant to you. Cookies are also used for statistical and analytics purposes.
Some of the cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period of time after you close your browser. They help the website recognize you as a returning user and allow you to resume your experience on the website.
Types of Cookies:
They may be used by us according to their purpose:
1. Cookies are strictly necessary
These cookies are essential for accessing the features you've requested and navigating our website. They enable us to deliver the information, products, and services you've asked for.
They are also required for your device to download and stream data, allowing you to browse the website, use its features, and return to pages you've previously visited.
Cookies collect Personal Data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted once you close your web browser (session Cookies).
2. Functionality Cookies
Cookies allow us to recognize you each time you visit our site and to save your settings and preferences.
Cookies collect Personal Data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted once you close your web browser (session Cookies).
3. Cookies for performance
Cookies are used to collect statistical data on the site's performance and to help improve it. They also allow us to carry out analysis on our website.
Cookies store anonymous data that is not linked to any identified or identifiable individual. Some cookies are removed when you close your browser, while others remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, you will need to adjust your browser's settings. Below are links to guide you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please be aware that some or all of the Website's features and functions may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. The Retention of Your Personal Data
The Company will retain your Personal Data for as long as necessary to fulfill the purposes of processing described in this Policy, or for longer periods as permitted by applicable laws, regulations, or orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to ensure it is no longer required.
9. Transfers of personal data to third countries or international organisations
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country — meaning a country other than the one in which you reside — or to international organizations. International organizations or jurisdictions. The Company takes all necessary steps to safeguard the personal data you provide and to ensure that users can assert their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016. (the "GDPR")
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in accordance with the standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures in place to protect your Personal Data when transferred to third-party countries or international organisations. To request this information, please send an email to info@rigelance-fx.com
10. Security of Personal Data
We have implemented appropriate organizational and technical measures to protect Personal Data. This includes safeguarding against accidental or unlawful destruction, loss, or modification of Personal Data.
We cannot guarantee that the security of your Personal Data will be maintained without error. We also cannot be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.
In the event of legal or other obligations beyond our control, we may be required to share Personal Data about you with third parties, such as public authorities. We cannot control the level of security applied to your Personal Data by such third parties in these circumstances.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of Personal Data you transmit to Us via the internet.
11. Hyperlinks to third-party websites
Links to third-party websites and applications may be found on our website. These websites and applications are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these third-party websites or apps. This Policy does not apply to actions taken through such sites or apps.
When visiting any third-party website or application, we strongly recommend that you review their privacy policy before choosing to access or use their services. We also advise caution when providing any Personal Data to them.
12. Changes to This Policy
We recommend that you read the privacy policies of any third-party websites or apps before choosing to access or use them. Please also exercise caution when sharing any Personal Data with these platforms.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of the Personal Data we collect about you, correct any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the types of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company is able to verify the accuracy of Personal Data being processed about you. If processing is confirmed, you are entitled to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request is detrimental to the rights or freedoms of another person, the Company may refuse to comply or limit its ability to fulfil it.
Right to rectification
The Company is required to correct inaccurate Personal Data. You are entitled to request that any incomplete Personal Data concerning you be rectified, taking into account the purpose for which it is processed.
Right to Erasure
The following grounds apply: (a) Personal Data are no longer needed for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object, based on reasons specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by Us or a third party; (e) Personal Data are unlawfully processed; or (f) Personal Data must be deleted to fulfil a legal obligation of the Company.
This right does not apply where processing is necessary (a) to fulfil a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
If you request a restriction, Personal Data may only be retained with your consent, or in order to establish, exercise, or defend legal rights, or to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by an automated system and is based on your consent or a contract to which you are a party, you have the right to receive your Personal Data that you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure, nor does it interfere with the rights or freedoms of others.
Right to object
You have the right at any time to object to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on those legitimate interests. If we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is not related to the establishment, exercise, or defence of legal rights, we will cease processing.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent for Us to process your Personal Data at any time. This will not affect the lawfulness of any processing that took place based on your consent prior to its withdrawal.
You are entitled to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit your rights in relation to Personal Data concerning you, as outlined in this section 13.
We will provide you with the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months, if necessary, depending on the nature and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Unless contrary to the provisions of section 13, information provided pursuant to your rights under section 13 will be made available free of charge. If a request is unfounded or excessive, particularly where requests are repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.
If we have reasonable doubts about the identity of the person submitting a request, the Company may ask for additional information to verify their identity.